#1 2017-11-25 01:18:43

Tiki
Trusted Member
Registered: 2017-11-25
Posts: 3

Can't connect to new server [Mr. VM]

Took advantage of Mikho's black Friday storage deal.  Once the server was setup, I tried logging in with the appropriate IP and port.  Was met with a connection refused message. Double and tripled checked the IP and port, reinstalled OS, then connected using the serial console.  I was able to login that way, but seems that there is no network connection (to the Internet) as I can't update or ping Google.  Rebooted the server, still no luck connecting directly.  I also purchased his 4x NAT bundle, and I can connect to those servers with no problem.  Is there anything else I need to check or do?

Mikho - This might be related to ticket 790260 when the server was re-provisioned.  I was able to connect to the server with the original address that was not NATed, but since then I haven't been able to connect with the NAT address.

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#2 2017-11-25 08:46:01

mikho
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From: Hell and gore == Sweden
Registered: 2013-03-02
Posts: 1,354
Website

Re: Can't connect to new server [Mr. VM]

Let me have a look. Somehow IP was mixed up with some servers in NC.

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#3 2017-11-25 20:39:43

mikho
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From: Hell and gore == Sweden
Registered: 2013-03-02
Posts: 1,354
Website

Re: Can't connect to new server [Mr. VM]

sorry for the late reply .... somehow you got provisioned twice... Have you had any time to upload anything?

I would like to terminate and then create again to get rid of anything troublesome.

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#4 2017-11-25 21:23:45

Tiki
Trusted Member
Registered: 2017-11-25
Posts: 3

Re: Can't connect to new server [Mr. VM]

Still can't connect with the external IP and port.  Rebooted the server and tried to connect with serial console and couldn't even do that. As soon as I enter the serial console password, the connection drops.

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#5 2017-11-26 00:05:12

mikho
Low End Mod
From: Hell and gore == Sweden
Registered: 2013-03-02
Posts: 1,354
Website

Re: Can't connect to new server [Mr. VM]

Think I found the issue .... I'll send out the welcome email again with the correct information this time ...

I've tested from my test vps and from yours. connection to the outside world now works.
I've added a month of service as compensation.

Stay tuned for a new welcome email regarding the NAT Storage.

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#6 2017-11-26 00:28:13

Tiki
Trusted Member
Registered: 2017-11-25
Posts: 3

Re: Can't connect to new server [Mr. VM]

All appears to be working fine now. Thanks!

The extra month wasn't necessary, but I appreciate the gesture.

Thanks again for your help.

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