#1 Re: General Support, Help Section » Newly bought GestionDBI Service terminated without any reason » 2019-06-23 16:51:19

Hi,

You know the reason, since it's specified in the ticket.

I will quote my staff answer:

"You didn't follow a single rule that you agree during purchase.
Following this, your service has been terminated and refunded."

And following this, we also discontinued this service. So better luck with another LES providers, but make sure to follow the rules to avoid a termination again.

#2 Re: General Support, Help Section » Reverse proxy issue LES NAT Montreal » 2019-04-25 10:41:00

We have a status page open for that: https://status.gestiondbi.com

We are under a DDoS attack. Even OVH VAC can't handle the attack correctly. We are trying to find the affected user to restore networking.

#3 Re: General Support, Help Section » MTL-03 issue? » 2019-04-25 10:40:47

We have a status page open for that: https://status.gestiondbi.com

We are under a DDoS attack. Even OVH VAC can't handle the attack correctly. We are trying to find the affected user to restore networking.

#5 Re: General Support, Help Section » Can't connect to my LES serverling. [resolved] » 2018-12-25 15:10:10

I doubt you get a different IP. Lot more sure you look at the example section and didn't use your own IP.

Am I right?

#6 Re: General Support, Help Section » Gestion DBI mininode down? » 2018-12-13 19:03:58

Hetzner decide to migrate the switch on top of the server... never send us a advance notice.... Forgot to plug back our server.
Anyway, it's resolved now.

#7 Re: General Support, Help Section » [Gestion DBI] Request to enable FUSE and NFS » 2018-12-01 14:13:57

Hi,

Modprobe should not be run on the VPS.
This is an admin command for the provider, not you. If you follow the KB article, everything should work as expected.

#12 Re: General Support, Help Section » Request for Host Node Time Sync » 2018-07-28 18:39:24

lupine wrote:
mikho wrote:

   
What provider?

GestionDBI

Seriously? offset 0.005489 sec  tongue

#13 Re: General Support, Help Section » Gestion DBI / LES-NAT-DE128 Down ? » 2018-06-30 15:41:33

Finally, seem it's gonna be long.

We fall on a guys that do not understand that we need access to the server to stop the customer action...

Sorry guys, and thanks for your patience!

#14 Re: General Support, Help Section » Gestion DBI / LES-NAT-DE128 Down ? » 2018-06-30 15:09:51

llllfarazllll wrote:

thanks for reply sir,
btw your servers are perfect expect this DDoS issue

Unfortunately, it's not a DDoS issue, it's a user that generate complaint and stress the network that trigger the nullroute. As usual,some people don't understand the LowEndSpirit shared IPv4.

Hope it's will be fixed soon.

#16 Re: Pre-Sales Questions » Hosting with Reverse DNS support? » 2018-06-30 14:25:56

DeepNet allow it in all locations, however some are done via Tickets request only. smile

#17 Re: General Support, Help Section » Gestion DBI DE Networking Not Working? » 2018-05-26 17:12:27

This was related to an outage on Hetzner network which was resolved promptly by their team.

#20 Re: Pre-Sales Questions » are torrent and TOR client allowed? » 2018-04-27 00:39:16

It's goes for all. It's even a rules sticky on this forum!

#21 Re: General Support, Help Section » [Gestion DBI] Destination unreachable / port unreachable » 2018-04-15 02:39:13

Output of MTR to git.io?

Are you able to connect to other website? There is no ports blocked from our side.

#22 Re: General Support, Help Section » MTL-03 » 2018-04-12 01:03:12

Hi,

Information was posted to our Status Page: https://clients.gestiondbi.com/index.php?/status/

All tickets related to MTL-03 has been closed. Support helpdesk is not for LES issues. Forum and Status Page should always be the first reflex.

Expect some degraded during Raid Sync.

Regards, David

#24 Re: General Support, Help Section » Deepnet LA to Online.net http problem » 2018-04-01 19:22:41

Probably some people make abuse to their website and IP is now blocked.

I still have access from other IP on this node. Routing is all good too.

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