#2 Re: General Support, Help Section » shared IP is broken » 2018-01-18 13:23:51

Have you try to follow our reverse proxy help on our website? We have post an announcement regarding upgrade of proxy.

If you can see this page, it’s because you didn’t re-add your domain to the proxy.

#3 Re: General Support, Help Section » New Jersey w/ DeepNet Solutions down? » 2018-01-18 00:29:23

Please read the following: http://forum.lowendspirit.com/viewtopic.php?pid=19029

We also send an email to all customers with active VPS on this server.

#4 Re: General Support, Help Section » New Jersey w/ DeepNet Solutions down? » 2018-01-17 01:50:49

So, I have script a band-aid to keep the server running and ignoring the error created by the bad motherboard. DC refuse to swap it.

I STRONGLY SUGGEST, that everybody make a backup of their data ASAP.

I'm awaiting a comeback of my sales rep to get new hardware up and running as soon as possible to migrate VPS over.

I will do my best in the meantime to keep the service alive.

#6 Re: General Support, Help Section » New Jersey w/ DeepNet Solutions down? » 2018-01-17 00:36:24

At the moment, 19h34, everything seem up...

Cross finger, hope well. If it goes down again, I may need to buy new hardware, wait for delivery and migrate everything. hmm

#7 Re: General Support, Help Section » New Jersey w/ DeepNet Solutions down? » 2018-01-16 22:41:26

Get nuked again. We work on it. No ETA at all. Seem to also have a hardware issue. DC is checking EVERYTHING.

#8 Re: General Support, Help Section » New Jersey w/ DeepNet Solutions down? » 2018-01-16 00:05:57

Should be resolved in the next minute.

You can all say thanks to a "wonderful" customer that nuke the CPU to the roof and then the server hang...

#9 Re: Pre-Sales Questions » France location » 2018-01-03 19:58:53

v3ng wrote:

And how about some more Asia locations?

Not from me. I still remember the HK saga location....

#10 Re: Pre-Sales Questions » France location » 2018-01-02 16:02:29

If nobody want it, I would be able to do it during Q1 2018.

#11 Re: General Support, Help Section » [Gestion DBI]NAT-VPS Renewal Price Increased Without Notice » 2017-12-20 19:16:03

Multiple reason you didn't received the email:

- You remove your email address from our sending platform (unsubscribe link)
- You have strong mail filter and we fall in spam in your box
- Your mail provider is weirdos
- You have a .qq email address which is soooooo problematic.

For the rest, you can contact our billing team as previously said with question.

#12 Re: General Support, Help Section » [Gestion DBI]NAT-VPS Renewal Price Increased Without Notice » 2017-12-15 21:05:19

Price change has been mailed to all customer.
As usual, *qq.** have issue to receive email outside of China. Dunno if it's your case.

If you think there is a mistake in the price, open a Billing ticket and someone will take a look.

#14 Re: Chit Chat and Stuff (The Pub) » Notice regarding Sydney Ransom IT LES location » 2017-12-07 00:55:54

It's sad to see you go. sad  This was a really nice location to our community, but I can understand your reasons.

LES customers should start to read carefully what they are buying if they wish to keep this service alive and make fun on those little VPS.

If you need anything, let me know buddy!

#15 Re: General Support, Help Section » [Gestion DBI] NAT script returns connection refused » 2017-12-04 20:16:18

We are still working on hit. Some user hit so hard the reverse proxy with Let's encrypt request that it's cause lot's of issue.

Let's Encrypt is not really friendly with this kind of setup and the Dev and Me are trying to find a way to limit this and resolve the issue on the long term. In the meantime, Cloudflare is really the best bet, since it's used the Dedicated IPv6 to work.

I will update this thread once the proxy is fixed.

#16 Re: General Support, Help Section » [Gestion DBI] NAT script returns connection refused » 2017-12-02 20:53:10

Dev is already aware. You can use Cloudflare in the meantime with your IPv6.

#17 Re: Technical Chat » Which NAT VPS can enable FUSE support ? » 2017-12-02 17:19:19

For GestionDBI, you must open a ticket requesting FUSE.

#18 Re: General Support, Help Section » Can I change the Datacenter? » 2017-11-24 19:54:24

You need to buy again if you want to switch location. There is no support for transfer/refund on LES.

#21 Re: General Support, Help Section » I am not able to connect to KtlGMbcE by putty. » 2017-10-28 15:15:02

Hi,

-- Never post a public IP directly to the forum.

Also, I just checked your config, and you still forward the port manually, which you should not.
Explanation to solve the issue has been tell to you in this thread already. Be sure to follow them correctly.

#22 Re: General Support, Help Section » (GestionDBI) Can't connect to VPS through SSH » 2017-09-26 23:04:23

SSH is working fine with the IP 172.16.70.31 and the default SSH port provided to you in the email information.

I can telnet into it and face a OpenSSH server listening on debian.

#23 Re: General Support, Help Section » GestionDBI DE-01 » 2017-09-25 18:40:36

The IP was nullrouted due to abuse. Should be fixed now.

#24 Re: Chit Chat and Stuff (The Pub) » Which location do you want to see the most? » 2017-09-19 17:17:04

Unfortunately, HKG is over expensive and difficult to maintain: DDoS attack no stop, GFWC recurring issue, low BW for external people, congested link, etc.

So I highly doubt it will re-open soon.

#25 Re: Pre-Sales Questions » [Inception Hosting] Order rejected » 2017-09-18 23:36:59

Usually, people who beg here, get ban from order. As simple as that.

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